CUSTOMER SERVICE

Ordering  /  Precautions when using the product  /  Returns And Exchanges  /  Shipping  /  Contact us

Precautions when using the product

* The phone and case may become
detached in the following circumstances:

- When the strap gets caught on something
- When an external impact is applied to the case
- When the case gets caught in the door or
any body parts while getting into or out of a car


* Prevent children from touching the case
(it has small parts)


* Keep the strap away from water
If the strap comes in contact with sweat,
rain or water for an extended period of time,
the color of a strap may be moved over to clothes.


* In addition to the circumstances above,
Phone damage occurring due to abuse of
the product will not be compensated by ARNO.


* Exchange & Return
For information about exchanges and returns,
please refer to the Customer Service on
the ARNO website.